HP Battery Safety Recall and Replacement Program
In January 2017, in cooperation with various government regulatory agencies, HP announced an expansion of its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer batteries, which was announced in June 2016.
The program has been expanded to include additional batteries that were shipped with the same notebook products. These batteries have the potential to overheat, posing a fire and burn hazard to customers.
Program expanded in January 2017. It is essential to recheck your battery, even if you did so previously and were informed that it was not affected.
If you have already received a replacement battery, you are not affected by this expansion.
Because these batteries pose a fire and burn hazard, it is essential to recheck your battery, even if you did so previously and were informed that it was not affected. However if you have already received a replacement battery, you are not affected by this expansion.
The affected batteries were shipped with specific HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers sold worldwide from March 2013 through October 2016, and/or were sold as accessories or spares, or provided as replacements through Support.
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